Terms & Conditions
Last updated: January 2026
Welcome to https://mdbotanicals.co.in. This website is owned and operated by MD Botanicals (“we”, “our”, “us”). By accessing, browsing, or using this website and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree, do not use this website.
1. Eligibility to Use
You must be at least 18 years old to use this website or place an order. By using this site, you confirm that you are legally capable of entering into a binding contract under Indian law.
2. Products and Information
- All products sold on this website are herbal, botanical, or natural wellness products.
- Product descriptions, images, pricing, and availability are provided for general information only.
- We make reasonable efforts to ensure accuracy, but we do not guarantee that product descriptions, images, or other content are error-free or complete.
- Actual packaging, color, or appearance may vary slightly from images shown.
3. No Medical Advice Disclaimer
- Our products are not intended to diagnose, treat, cure, or prevent any disease.
- Information on this website is for educational and general wellness purposes only.
- Always consult a qualified medical professional before using herbal or dietary products, especially if you are pregnant, nursing, have a medical condition, or are taking medication.
- MD Botanicals is not responsible for individual health outcomes or misuse of products.
4. Pricing and Payment
- All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned on the product page.
- Prices may change without prior notice.
- Payments are processed through secure third-party payment gateways. We do not store your card, UPI, or banking details.
- We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspected fraud.
5. Order Acceptance and Cancellation
- Placing an order does not guarantee acceptance.
- We may cancel or limit quantities at our discretion, including bulk or suspicious orders.
- If an order is cancelled after payment, the amount will be refunded as per our Refund Policy.
6. Shipping and Delivery
- Delivery timelines are estimates and may vary based on location, courier partner, or unforeseen circumstances.
- We are not responsible for delays caused by logistics partners, natural events, strikes, or regulatory issues.
- Risk of loss passes to the customer once the order is handed over to the delivery partner.
7. Returns, Refunds, and Replacements
- Returns and refunds are governed by our Refund & Return Policy, available on the website.
- Products must be unused, unopened, and in original condition unless defective or damaged during transit.
- Refunds are processed to the original payment method within a reasonable timeframe.
8. User Responsibilities
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Provide false, misleading, or inaccurate information
- Attempt to hack, disrupt, or misuse the website or servers
- Upload or transmit viruses, malware, or harmful code
Violation of these terms may result in account suspension or legal action.
9. Intellectual Property
- All content on this website, including text, images, logos, graphics, and design, is the property of MD Botanicals or its licensors.
- Unauthorized copying, reproduction, or commercial use is strictly prohibited without written permission.
10. Limitation of Liability
- MD Botanicals shall not be liable for any indirect, incidental, consequential, or special damages arising from use of this website or products.
- Our maximum liability, if any, shall not exceed the amount paid for the product in question.
- Use of our products is entirely at your own risk.
11. Indemnification
You agree to indemnify and hold harmless MD Botanicals, its owners, employees, and partners from any claims, damages, losses, or expenses arising from:
- Your misuse of the website or products
- Violation of these Terms & Conditions
- Breach of applicable laws or regulations
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Access them at your own discretion.
13. Termination
We reserve the right to suspend or terminate access to the website without notice if these terms are violated or if required by law.
14. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Raipur, Chhattisgarh.
15. Contact Information
For any questions regarding these Terms & Conditions, contact:
MD Botanicals
Office Location:
Herbal Estate, G14, Ring Road No. 1, Agroha Colony, Changurabhata,
Raipur, Chhattisgarh 492001, India
Call Center:
+91 7489975213
+91 6262699907