Privacy Policy
Last updated: January 2026
MD Botanicals (“we”, “our”, “us”) operates the website https://mdbotanicals.co.in. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, you should not use our website.
1. Information We Collect
We collect information only when it is genuinely required to operate our business and provide services.
a) Personal Information
When you place an order, contact us, or create an account, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment-related details (processed securely via third-party payment gateways; we do not store card or UPI details)
b) Non-Personal Information
We may automatically collect:
- IP address
- Browser type and device information
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use your information strictly for legitimate business purposes, including:
- Processing and delivering orders
- Communicating about orders, inquiries, or support requests
- Sending transactional messages (order updates, invoices, delivery status)
- Improving our products, services, and website
- Sending promotional emails or offers (only if you opt in)
- Preventing fraud and ensuring website security
- Complying with legal and regulatory obligations
We do not sell or rent your personal data to third parties. Period.
3. Cookies and Tracking Technologies
Our website uses cookies to:
- Enable essential website functionality
- Remember user preferences
- Analyze traffic and usage patterns
You can control or disable cookies through your browser settings. Disabling cookies may affect some website features.
4. Third-Party Services
We use trusted third-party services for:
- Payment processing
- Shipping and logistics
- Website analytics (such as Google Analytics)
- Email and SMS communication
These service providers only receive the information necessary to perform their functions and are required to protect your data.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders and services
- Meet legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
Once data is no longer required, it is securely deleted or anonymized.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Opt out of promotional communications at any time
To exercise these rights, contact us using the details below.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If such data is identified, it will be deleted immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes means you accept the updated policy.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or your data, contact us at:
MD Botanicals
Office Location:
Herbal Estate, G14, Ring Road No. 1, Agroha Colony, Changurabhata,
Raipur, Chhattisgarh 492001, India
Call Center:
+91 7489975213
+91 6262699907